United Bank Limited (UBL) is actively hiring Customer Care Officers to join its team in Karachi. This is an excellent opportunity for individuals fluent in Balochi and Urdu, with a passion for customer service. If you have strong communication skills and a willingness to work in rotational shifts, this job could be a perfect fit for you.
Job Overview
- Job Title: Customer Care Officer
- Total Positions: Multiple
- Job Type: Permanent
- Job Location: Karachi
- Minimum Education: Intermediate
- Experience Required: 0 - 1 Year (Experience in a contact center is preferred but not mandatory)
- Application Deadline: March 30, 2025
- Posted On: February 18, 2025
Key Responsibilities
As a Customer Care Officer, you will:
✅ Handle inbound customer calls related to Balochi-speaking customers.
✅ Provide high-quality service by addressing customer requests, complaints, and inquiries.
✅ Resolve issues in a professional and empathetic manner to ensure customer satisfaction.
✅ Maintain accurate records of customer interactions and transactions.
✅ Work within a team environment to ensure smooth operations and meet performance goals.
✅ Provide information and assistance regarding UBL services, products, and processes.
✅ Ensure compliance with company policies, procedures, and customer service standards.
Required Skills & Qualifications
✔️ Language Skills: Fluent in Balochi (required), preference for candidates fluent in both Balochi and Urdu.
✔️ Customer Service Skills: Strong interpersonal and communication skills to handle customer requests effectively.
✔️ Teamwork: Ability to work well within a team and contribute positively.
✔️ Flexibility: Willingness to work in rotational shifts.
✔️ Experience: 1 year in a contact center/customer service role (preferred, but not mandatory).
✔️ Technical Skills: Basic proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
How to Apply?
Interested candidates can apply online through the UBL Career Portal. Follow these steps to submit your application:
1️⃣ Visit the official UBL Careers website:
Apply Here
2️⃣ Click on the “Apply Now” button.
3️⃣ Fill out the application form with your personal, educational, and professional details.
4️⃣ Upload your CV/Resume and submit the application.
5️⃣ Keep an eye on your email and phone for interview updates from UBL.
Need Help Applying?
If you need assistance with your job application, the expert team at Express Careers Online can apply on your behalf for just PKR 250!
We also offer:
✅ CV Writing Services
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For assistance, visit Express Careers Online or contact us on WhatsApp: 03199768085.
📢 Don’t miss this opportunity – Apply before March 30, 2025!
